Friday, June 13, 2008

What kind of work do you do?


You’re in a rut. Your job has nowhere to go and you’re not getting an abundance of direction from your first-line manager on your career path options. Your first thought is, “I’ll start sending out my resume so a potential employer sees it and contacts me about my work.”

What if you were thinking, “I need to get my work out there so a potential employer sees it and contacts me for my resume” instead? I’ve hired hundreds of employees and as much as I try to trust people until they give me a good reason not to, I always trust the ones I found more than the ones who found me.

Here are six tips to getting yourself “out there.”

Write something. Anything. One of the things consultants are encouraged to do for their own benefit, and even given performance incentives for, is to write a white paper about what they are doing. Get it posted on your corporate site, corporate blog, personal blog, networking profile, e-bulletin board, etc. It’s painful to put technical work into writing and often it just doesn’t get done; which means all the more value for you if you do.

Include a photo. It may sound funny, but it’s not like it used to be. It’s just not that much trouble anymore. Especially in a sales position, you can communicate your professional appearance with a small photo. More networkers are doing this. Sure there will still be an interview, but set expectations with a simple picture. Tip: have someone you trust pick the photo for you.

Emphasize abilities over skills. I was talking to a CIO of a large transportation firm at an executive lunch recently, and he told me his new employees over the next five years won’t have a particular skillset, but the ability to learn new skills as they become necessary. The landscape is changing too quickly to hire a bunch of people who can do process X v.5.1, when 6.1 is coming out next week and it may be part of the cloud by next quarter.

Entry-level: focus on objective line and qualifications. If you’re pursuing an entry-level job, writing a good objective line is key. It’s your elevator pitch. Make it very clear, even narrow, what it is you are hoping to do next. “I could do any of these five positions,” is not a strong opener. Also, for your first or second job, qualifications are more important. If you just got certified for the Apple genius bar, or ITIL foundations, or Netcool Precision, put it at the top of your profile. What is valuable to a prospective employer at this level is that you have done some serious consideration of what it is you’re good at.

Career move: focus on experience with problems and opportunities. For those farther along in their career, it’s much more helpful to be able to describe two things: problems you’ve resolved and opportunities you’ve created. Spend some time building these two categories in your profile on a regular basis. At this level, you’re not all about certifications but about having developed some combination of unique and valuable abilities. Pick something you’re good at where you’re as extraordinary as possible.

Use your network. Along with the advantage of experience, a more seasoned employee should have built some relationships along the way. Using a business network like Plaxo (now a $175M part of Comcast) or LinkedIn (a $1B company by comparison) will help you to keep track. You still need a resume but use your contacts, colleagues, business associates to network. If you don’t and you’re coming to me blind with no introduction, I’m wondering why.

Don’t wait for a pink slip to start working on this. Building a profile is proactive and constant and it sets you apart from the next guy a little more every day.

Sunday, June 01, 2008

The Telecoms Triple Play


If you remember back in your world history class to Europe's “Triple Alliance,” Germany, Italy and Austria-Hungary joined forces to create the most powerful combination of military might in the world through the start of WWI. If you hadn't noticed, another alliance of three powers is emerging recently to dominate the world of global communications.

Over the last few years, the common objectives of our three primary media of telephone, television and the internet are increasingly being combined in bundling arrangements, both from the providers' and end-users' perspectives, with significant impact to both business and residential users. Whether you’re dialing a number on keypad, pressing a channel button on a remote, or clicking a mouse, you're likely to soon be sharing the same physical cable or fiber with the same amalgam carrier.

There are a few big names duking it out in terms of dominant standards. Cisco Systems leads the charge in supporting “Multi Protocol Label Switching” platforms to allow both the new and existing services to converge and to enable a transition to an infrastructure more dependent on internet protocol, particularly in VOIP services. IBM has rolled out internet-specific management software like the Tivoli Network Manager-IP edition to monitor events, alerts and alarms across the broadened Internet-Protocol Transfer spectrum, as well as keep tabs on overall availability and reliability.

For a more in-depth look at the significance of unified communications technologies and particularly the impact on you as business or personal user, take a look at this free webcast coming out at TechRepublic next month.